APA Style

Hyötyläinen, T. (2015). Steps to Improved Firm Performance with Business Process Management Adding Business Value with Business Process Management and its Systems (1). Springer Gabler Wiesbaden: Springer Gabler Wiesbaden.

MLA Style

Hyötyläinen, Tahvo. "Steps to Improved Firm Performance with Business Process Management Adding Business Value with Business Process Management and its Systems". 1 Springer Gabler Wiesbaden: Springer Gabler Wiesbaden, 2015. Text.