APA Style

Robertson, D. (2016). Managing Operational Risk: Practical Strategies to Identify and Mitigate Operational Risk within Financial Institutions . New York: Palgrave Macmillan New York.

MLA Style

Robertson, Douglas. "Managing Operational Risk: Practical Strategies to Identify and Mitigate Operational Risk within Financial Institutions". New York: Palgrave Macmillan New York, 2016. Text.