APA Style

BAUGHZALA, I. et al (2015). Case Studies in e-Government 2.0 : Changing Citizen Relationships . Cham: Springer Cham.

MLA Style

BAUGHZALA, Imed. et al. "Case Studies in e-Government 2.0 : Changing Citizen Relationships". Cham: Springer Cham, 2015. Text.