APA Style
      BAUGHZALA, I. et al (2015).
    Case Studies in e-Government 2.0 : Changing Citizen Relationships .
    Cham:
  Springer Cham.
  
MLA Style
      BAUGHZALA, Imed. et al.
    "Case Studies in e-Government 2.0 : Changing Citizen Relationships".
    
    Cham:
  Springer Cham,
  2015.
  Text.