APA Style
      MONTY, D, A. (2015).
    Trust-Based Selling
Finding and Keeping Customers for Life .
    David A. Monty:
  Apress Berkeley, CA.
  
MLA Style
      MONTY, David, A..
    "Trust-Based Selling
Finding and Keeping Customers for Life".
    
    David A. Monty:
  Apress Berkeley, CA,
  2015.
  Text.