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Found 1 from your keywords: author="Crandall, Beth."
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Working Minds: A Practitioner's Guide to Cognitive Task Analysis
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Crandall, Beth.

Cognitive Task Analysis (CTA) helps researchers understand how cognitive skills and strategies make it possible for people to act effectively and get things done. CTA can yield information people need—employers faced with personnel issues, market researchers who want to understand the thought processes of consumers, trainers and others who design instructional systems, health care professiona…

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9780262270922
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