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Found 1 from your keywords: author="Gopinath Chattopadhyay...
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Long Term Warranty and After Sales Service: Concept, Policies and Cost Models
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Anisur RahmanGopinath Chattopadhyay

This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as these types of aftersales services provide assurance to consumers that they can enjoy long, reliable …

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978-3-319-16271-3
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