Overview: This Pressbook is a textbook for American Government courses. This course is taught using a mastery approach. It was designed to give you the best opportunity for success. Your instructor will guide you through the process, but below are some important things to keep in mind as you begin.
The text has three content categories: Foundations Process and products Contexts The first three chapters form the core foundation for the study of oral and written business communication. The next sequence of chapters focus on the process of writing, then oral performance with an emphasis on results. The final sequence focuses on contexts where business communication occurs, from inter…