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The Handbook of Service Innovation

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Culminating in a suggested step-by-step guide to enable service organization’s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

Includes endorsements from professionals in the field of service innovation.

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Detail Information

Series Title

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Call Number

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Publisher

London : Springer London., 2015

Collation

XL, 842

Language

English

ISBN/ISSN

978-1-4471-6590-3

Classification

NONE

Content Type

text

Media Type

computer

Carrier Type

-

Edition

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Subject(s)

Industrial Organization

Specific Detail Info

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Statement of Responsibility

Editors Renu Agarwal, Willem Selen, Göran Roos, Roy Green

Other Information

Cataloger

Jemadi

Source

https://link.springer.com/content/pdf/10.1007/978-1-4471-6590-3.pdf?pdf=button

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