Electronic Resource

Service Design Capabilities

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This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales.
After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.

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Availability

Detail Information

Series Title

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Call Number

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Publisher

: Springer Cham., 2021

Collation

XV, 89 hlm,: ill, lamp;

Language

English

ISBN/ISSN

9783030562823

Classification

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Content Type

text

Media Type

computer

Carrier Type

online resource

Edition

1

Subject(s)

Manufacturing
Machines
Innovation/Technology Management

Specific Detail Info

Explores current service design practices on value creation that involve multiple actors Enables designers to facilitate the emergence of design capabilities that are latent in communities and individuals Provides relevant case studies to show the emerging design capabilities

Statement of Responsibility

Deserti

Other Information

Cataloger

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Source

https://link.springer.com/book/10.1007/978-3-030-56282-3

Validator

ida

Digital Object Identifier (DOI)

https://doi.org/10.1007/978-3-030-56282-3

Journal Volume

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Journal Issue

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Subtitle

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Parallel Title

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