Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT profe…
This open access book brings novel perspectives to the scholarship on transnational migration. The book stresses the complexity of migration trajectories and proposes multi-sited field studies to capture this complexity. Its constituent chapters offer examples of onward migration spanning all major world regions. The contents exemplify a range of interdisciplinary approaches, including both qua…
The current volume is comparative and inter-disciplinary, and it provides a reflection on what thinking might become after Heidegger’s philosophy. Its aim is to critically expand the current field of research by presenting unfamiliar and unchartered avenues that will guide and carry the Heidegger scholarship into the twenty-first century. By doing so, it addresses fundamental questions in the…
Preparing Students for College and Careers addresses measurement and research issues related to college and career readiness. Educational reform efforts across the United States have increasingly taken aim at measuring and improving postsecondary readiness. These initiatives include developing new content standards, redesigning assessments and performance levels, legislating new developmental e…
This open access book presents the main scientific results from the H2020 GUARD project. The GUARD project aims at filling the current technological gap between software management paradigms and cybersecurity models, the latter still lacking orchestration and agility to effectively address the dynamicity of the former. This book provides a comprehensive review of the main concepts, architecture…
"From Jonathan Swift to Washington Irving, those looking to propose and justify exceptions to social and political norms turned to Cervantes’s notoriously mad comic hero as a model. A World of Disorderly Notions examines the literary and political effects of Don Quixote, arguing that what makes this iconic character so influential across oceans and cultures is not his madness but his logic. A…
This book examines the challenges of cross-professional comparisons and proposes new forms of performance assessment to be used in professions education. It addresses how complex issues are learned and assessed across and within different disciplines and professions in order to move the process of “performance assessment for learning” to the next level. In order to be better equipped to cop…
This book constitutes the proceedings of the Third Asia Pacific Conference on Business Process Management held in Busan, South Korea, in June 2015. Overall, 37 contributions from ten countries were submitted. After each submission was reviewed by at least three Program Committee members, 12 full and two short papers were accepted for publication in this volume. These papers cover various top…
This book explores – at the macro, meso and micro levels and in terms of qualitative as well as quantitative studies – theories, policies and practices about the contributions of artistic research and innovations towards defining new forms of knowledge, knowledge production, as well as knowledge diffusion, absorption and use. Artistic research, artistic innovations and arts-based innovation…
This book features a selection of papers presented at the Second IFIP WG 12.6 International Workshop on Artificial Intelligence for Knowledge Management, AI4KM 2014, held in Wroclaw, Poland, in September 2014, in the framework of the Federated Conferences on Computer Science and Information Systems, FedCSIS 2014. The 9 revised and extended papers and one invited paper were carefully reviewed an…