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Trust-Based Selling Finding and Keeping Customers for Life
The first year of developing a new sales territory or establishing new customers is a daunting task—especially in dog-eat-dog industries. The traditional advice is to train quickly on products, grab a customer list, start calling for appointments, discover opportunities, and close deals. In fact, almost every sales model out there is based on nothing more than "opportunity" management. But ju…
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- 978-1-4842-0874-8
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Trust and Legitimacy in Criminal Justice European Perspectives
The book explores police legitimacy and crime control, with a focus on the European region. Using comparative case studies, the contributions to this timely volume examine the effects of a transition to democracy on policing, public attitudes towards police legitimacy, and the ways in which perceptions of police legitimacy relate to compliance with the law. Following these case studies, the …
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- 978-3-319-09813-5
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The Global Digital Divides
This book analyzes extensive data on the world’s rapidly changing and growing access to, use and geographies of information and communications technologies. It studies not only the spatial differences in technology usage worldwide, but also examines digital differences in the major world nations of China, India, the United States and Japan at the state and provincial levels. At the global lev…
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- 1
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- 978-3-662-46602-5
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- XXIX, 386, 79 b/w illustrations, 44 illustrations in colour
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- Progress in IS
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Treatment versus Punishment for Drug Addiction Lessons from Austria, Poland,…
This brief summarizes the results of a two-year, international research project covering drug addiction treatment versus punishment in Austria, Poland, and Spain. It features: -An analysis of the national drug-related legislation and its application in these countries - An evaluation of drug laws and policies by both the law enforcement and drug treatment practitioners -An evaluation o…
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- 978-3-319-18824-9
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Treatise on Acoustics The First Comprehensive English Translation of E.F.F. …
E.F.F. Chladni’s experiments and observations with sound and vibrations profoundly influenced the development of the field of Acoustics. The famous Chladni diagrams along with other observations are contained in Die Akustik, published in German in 1802 and Traité d’Acoustique, a greatly expanded version, published in French in 1809. This is the first comprehensive translation of the expand…
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- 978-3-319-20361-4
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The Future of the Postal Sector in a Digital World
Worldwide, postal operators have been slow to address the threats from and opportunities created by electronic competition. The European Commission and member states are wrestling with these issues, while at the same time continuing to deal with the interrelated issues of implementing entry into postal markets and maintaining the universal service obligation. The Postal Accountability and Enha…
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- 1
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- 978-3-319-24454-9
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- XIII, 345, 23 b/w illustrations, 6 illustrations in colour
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- Topics in Regulatory Economics and Policy
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Transport of Water versus Transport over Water Exploring the Dynamic Interpl…
This book aims at stimulating discussion between researchers working on state of the art approaches for operational control and design of transport of water on the one hand and researchers working on state of the art approaches for transport over water on the other hand. The main contribution of the book as a whole is to present novel perspectives ultimately leading to the management of an envi…
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- 978-3-319-16133-4
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The Future of HIV-1 Therapeutics
This volume thoroughly covers HIV-1 antiretrovirals currently in clinical use, together with their advantages and limitations. HIV-1 inhibitor resistance is discussed in detail, and critical assessments as to what will be required of future antiretrovirals in order to halt viral replication, reduce viral resistance, and alter the state of viral latency are presented. Experts at the forefront of…
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- 978-3-319-18518-7
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- X, 254
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- Current Topics in Microbiology and Immunology
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The Future Home is Wise, Not Smart
This book introduces the concept of the wise home. Whilst smart homes focus on automation technologies, forcing users to deal with complex and incomprehensible control and programming procedures, the wise home is different. By going beyond intelligence (or smartness) the wise home puts technology in the background and supports explicit (enhanced user-experience) as well as implicit (artificial …
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- 1
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- 978-3-319-23093-1
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- XII, 128
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- Computer Supported Cooperative Work
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Counting with Symmetric Functions
This monograph provides a self-contained introduction to symmetric functions and their use in enumerative combinatorics. It is the first book to explore many of the methods and results that the authors present. Numerous exercises are included throughout, along with full solutions, to illustrate concepts and also highlight many interesting mathematical ideas. The text begins by introducing funda…
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- 9783319236186
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- 518.6
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