Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers’ expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT profe…
This open access book presents the main scientific results from the H2020 GUARD project. The GUARD project aims at filling the current technological gap between software management paradigms and cybersecurity models, the latter still lacking orchestration and agility to effectively address the dynamicity of the former. This book provides a comprehensive review of the main concepts, architecture…
This book constitutes the proceedings of the Third Asia Pacific Conference on Business Process Management held in Busan, South Korea, in June 2015. Overall, 37 contributions from ten countries were submitted. After each submission was reviewed by at least three Program Committee members, 12 full and two short papers were accepted for publication in this volume. These papers cover various top…
This book explores – at the macro, meso and micro levels and in terms of qualitative as well as quantitative studies – theories, policies and practices about the contributions of artistic research and innovations towards defining new forms of knowledge, knowledge production, as well as knowledge diffusion, absorption and use. Artistic research, artistic innovations and arts-based innovation…
This book features a selection of papers presented at the Second IFIP WG 12.6 International Workshop on Artificial Intelligence for Knowledge Management, AI4KM 2014, held in Wroclaw, Poland, in September 2014, in the framework of the Federated Conferences on Computer Science and Information Systems, FedCSIS 2014. The 9 revised and extended papers and one invited paper were carefully reviewed an…
The two-volume set LNAI 9119 and LNAI 9120 constitutes the refereed proceedings of the 14th International Conference on Artificial Intelligence and Soft Computing, ICAISC 2015, held in Zakopane, Poland in June 2015. The 142 revised full papers presented in the volumes, were carefully reviewed and selected from 322 submissions. These proceedings present both traditional artificial intelligence m…
Written and richly illustrated by the Derby-born artist Ernest Ellis Clark (1869–1932), this guide was originally published in 1904 to demonstrate the decorative possibilities of certain plants, mainly English wild flowers, to art students sitting examinations in plant drawing and design. Clark emphasises the importance of retaining a certain amount of botanical accuracy and provides examples…
Presenting the gradual evolution of the concept of Concurrent Engineering (CE), and the technical, social methods and tools that have been developed, including the many theoretical and practical challenges that still exist, this book serves to summarize the achievements and current challenges of CE and will give readers a comprehensive picture of CE as researched and practiced in different regi…
The worldℓ́ℓs foremost expert on pricing strategy shows how this mysterious process works and how to maximize value through pricing to company and customer. ℗ℓ In this engaging and practical narrative, Hermann Simon leaves nothing out of the pricing cocktail, explaining each ingredient through dozens of stories collected over four decades in the trenches and behind the scenes. A world-…
The latest developments regarding the theory and practice of effectively resolving conflict in water resources and environmental management are presented in this book by respected experts from around the globe. Water conflicts are particularly complex and challenging to solve because water and environmental issues span both the societal realm, in which people and organizations interact, and the…