When we look at the quality management issues that have faced, both, in Japan and the rest of the world recently, it is clear that a next-generation quality management practice is required, featuring a rational approach that will motivate people and revitalize organizations. We need to reassess the way quality management is carried out in the manufacturing industry and establish ‘Science Tota…
In the unsettled atmosphere of the post-financial crisis years, insurance firms are forced to cope with changing market dynamics and socioeconomic factors, while at the same time attempting to increase revenue and reduce costs. Firms will need to adapt quickly to the changing environment and embrace innovative methods to remain competitive. However, insurance companies have traditionally taken …