There has been a revolution in urban transportation over the past five years—set off by start-ups across the US and internationally. Sleek, legible mobility platforms are connecting people to cars, trains, buses, and bikes as never before, opening up a range of new transportation options while improving existing ones. While many large city governments, such as Chicago, New York, and Washingto…
Way back at the end of 2002, I hired Gabe to creatively run our fledgling Zipcar office in Washington, D.C. The car-sharing company was young and lean. Our customers were the center of our universe. We were blazing a new path in a long-established and rigid environment. Everyone perceived the transport sector to consist of large-scale infrastructure projects all requiring years of planning…