We will first define and discuss some common definitions and measures of quality that have been put forward by quality philosophers. Next we will provide an overview of the historical development of quality management. In the third major section of this module we describe the eight different dimensions of quality used for analysing quality characteristics. An important measure of the effectiven…
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Organic chemistry belongs to a branch of chemistry that is generally associated with compounds containing carbon. It is so important because millions of compounds that contain carbon are related to our daily lives, so organic chemistry has many close connections with living things. For examples, amino acids can react together to form proteins, which help constitute the essential compounds of …
In this module, you will learn several basic concepts of communications systems such as major building blocks of a communication system, properties of electromagnetic (EM) waves, and frequency allocation in communication systems. You can quickly review the important terms used in this module in the glossary at the end of this module. As you work your way through the module, you’ll encounte…
The greatest dilemma facing the author of a textbook on international business strategy is estimating readers' knowledge of the domain. Should the author assume that the student already comprehends such subjects as international economics, international trade, and international finance? Or should the book deal extensively with these subjects before tackling management issues? After over fif…
Safety and reliability are two important aspects of science and technology. They are highly related, and they complement each other, i.e. they provide each other with more information than could be obtained individually. When safety and reliability are performed in collaboration, better and more efficient products can be produced. In this module, we focus on one important aspect of safety, i.e.…
Before we go into details on various computer designs concepts, we need to understand how to interpret the performance of a computer system. To start with, we will look at some basic metric and benchmarks for the measurement of a computer's performance.
This book is an introduction to communication theory — the theory of how humans share, encode, and decode what they know, what they need, and what they expect from each other
Environmental impact assessment (EIA) is a widely used tool for assessing the environmental implications of projects, policies and plans. It is also an integral part of the decision-making processes involving environmental issues. With the growing importance of environmental protection and an awareness of pursuing sustainable development, applying EIA techniques has become more important and co…
In this module, you'll be introduced to the landscape of Hong Kong by learning some of the basics of geology and geomorphology.