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Citizen Participation in the Information Society
he use of digital tools to promote citizen participation,—i.e., either
e-participation or digital participation,—is spreading around the world
(Steinbach et al., 2019), and most larger cities promote citizen participation through the use of ICT and new media. Examples of this include
social media, virtual networks, content creation, and sharing platforms
(Bonsón et al., 2015; Gilman & Peixoto, 2019; Lidén & Larson, 2016;
United Nations, 2020). The Covid-19 pandemic and restrictions on
physical gatherings may also have increased the demand for these tools.
Innovations in digital participation promise to facilitate two-way communication between citizens and city governments, and to provide extended
opportunities for citizens to take active part in the public decision-making
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