This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. …
Thomas Kirschstein provides an overview on methods and approaches for planning and optimizing large-scale chemical production networks. The focus is on an integrated modelling of chemical production processes, logistical processes as well as environmental effects. Therefore, a hybrid simulation framework is designed taking into account time series models for modelling chemical production proces…
This book includes details on the environmental implications of recycling, modeling of recycling, processing of recycled materials, recycling potential of materials, characterisation of recycled materials, reverse logistics, case studies of recycling various materials etc.
This book is intended as a tribute to Gianluca Spina, the influential and inspiring Professor of Business Management & Organization and Supply Chain Management at the School of Management of Politecnico di Milano, who very sadly passed away early in 2015. It brings together seven of his most important papers, published in renowned international journals, and supplements these papers with insigh…
This book constitutes the proceedings of the 6th International IFIP Working Conference on Enterprise Interoperability, IWEI 2015, held in Nîmes, France, in May 2015. The event was organized by the IFIP Working Group 5.8 on Enterprise Interoperability in co-operation with INTEROP-VLab and PGSO (Pole Grand Sud Ouest) from INTEROP-Vlab. The theme for IWEI 2015 was “From Enterprise Interoperabil…
This book presents Systems Engineering from a modern, multidisciplinary engineering approach, providing the understanding that all aspects of systems design, systems, software, test, security, maintenance and the full life-cycle must be factored in to any large-scale system design; up front, not factored in later. It lays out a step-by-step approach to systems-of-systems architectural design, d…
This book highlights recent advances in the development of effective modeling and solution approaches to enhance the performance of military logistics. It seeks to further research in global defense-related topics, including military operations, governmental operations and security, as well as nation support. Additionally its purpose is to promote the global exchange of information and ideas am…
This book presents an up-to-date review of modeling and optimization approaches for location problems along with a new bi-level programming methodology which captures the effect of competition of both producers and customers on facility location decisions. While many optimization approaches simplify location problems by assuming decision making in isolation, this monograph focuses on models whi…