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Putting Citizens First: Engagement in Policy and Service Delivery for the 21s…
This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions and involving them in the delivery and design is for many governments a normative ideal; it is a worthy objective and sounds easy to achieve. But the reality is that putting citizens at the centre of policy-making is hard and confrontin…
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- 9781922144331
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Opening Government : Transparency and Engagement in the Information Age
Transparency and citizen engagement remain essential to good government and sound public policy. Indeed, they may well be the key to restoring trust in government itself, currently at an all-time low in Australia. It is ironic, then, that this has occurred at a time when the technological potential for information dissemination and interaction has never been greater. Opening Government: Transpa…
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- 9781760461935
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- 650
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